Privacy Policy

This Privacy Policy explains how Apiary Gear ("we," "us," or "our") collects, uses, and protects your personal information when you visit apiarygear.com or make a purchase from us. By using our store, you agree to the practices described here.

1. Information We Collect

When you visit or order from Apiary Gear, we may collect:

Information you give us:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (processed securely by our payment providers — we never see or store your full card number)
  • Account login details, if you create an account
  • Any messages you send us through email or contact forms

Information collected automatically:

  • IP address, browser type, device type, and operating system
  • Pages you view, links you click, and time spent on the site
  • Referring website and search terms used to find us
  • Cookies and similar tracking data (see Section 5)

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Send order confirmations, shipping updates, and customer service replies
  • Handle returns, refunds, and warranty claims
  • Send marketing emails and promotions if you've opted in (you can unsubscribe anytime)
  • Improve our website, products, and customer experience
  • Detect fraud and protect the security of our store
  • Meet legal and tax obligations

3. Sharing Your Information

We don't sell your personal data. We only share it with trusted parties who help us run our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal) to handle transactions
  • Shipping carriers (e.g., USPS, DHL, FedEx) to deliver your orders
  • Email and marketing platforms to send transactional and promotional messages
  • Analytics and advertising partners (see Section 4)
  • Legal authorities, when required by law or to protect our rights

4. Analytics & Advertising

We use the following tools to understand how visitors use our site and to show relevant ads:

  • Google Analytics — website traffic and behavior
  • Meta (Facebook) Pixel — ad performance and retargeting
  • TikTok Pixel — ad performance and retargeting

These tools may collect information about your device and browsing activity across websites. You can opt out of personalized advertising through:

5. Cookies

We use cookies and similar technologies to keep the site working properly, remember your preferences, analyze traffic, and personalize ads.

The first time you visit Apiary Gear, you'll see a cookie banner where you can accept, reject, or customize your cookie preferences. You can also clear cookies anytime through your browser settings, though some parts of the site may not work as well without them.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any information that's inaccurate or incomplete
  • Delete your personal data ("right to be forgotten")
  • Port your data — receive a copy in a common format
  • Restrict or object to how we process your information
  • Withdraw consent for marketing at any time

These rights apply to all customers, with additional protections for those in the EU/UK under GDPR and in California under CCPA.

To exercise any of these rights, email us at support@apiarygear.com. We'll respond within 30 days.

7. Data Retention

We keep your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. When it's no longer needed, we securely delete or anonymize it.

8. International Transfers

Since we serve customers worldwide, your data may be processed in countries other than your own, including the United States. When we transfer data internationally, we use safeguards such as Standard Contractual Clauses to protect your information.

9. Security

We use industry-standard security measures, including SSL encryption and secure payment processing, to protect your data. That said, no method of transmission over the internet is 100% secure, and we can't guarantee absolute security.

10. Children's Privacy

Apiary Gear is not intended for anyone under 16. We don't knowingly collect personal information from children. If you believe a child has given us their information, contact us and we'll delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top. For significant changes, we'll notify you by email or with a notice on our site.

12. Contact Us

Questions about this policy or your personal data? Email support@apiarygear.com.

Last updated: April 20, 2026