Shipping Policy
Shipping Policy
Last updated: August 12, 2026
Thank you for shopping at Apiary Gear. This Shipping Policy explains our order processing times, shipping times, tracking, and other important delivery information.
1. Order Cut-Off Time
Our daily order cut-off time is 5:00 PM Pacific Time (PT).
Orders placed before 5:00 PM PT will begin processing according to our standard processing schedule. Orders placed after the cut-off time will be treated as orders received on the next business day.
2. Order Processing Time
Orders are processed within 1–3 business days, Monday through Friday, after payment has been successfully confirmed.
Orders placed on weekends or public holidays will begin processing on the next business day.
During holidays, promotional periods, or unusually high order volumes, processing may occasionally require additional time.
Once an order has entered processing, we may not be able to modify or cancel it.
Shipping transit time begins after your order has been processed and dispatched.
3. Shipping Time
For orders shipped within the United States:
| Destination | Processing Time | Shipping Time | Estimated Total Delivery Time |
|---|---|---|---|
| United States | 1–3 business days | 6–9 business days | 7–12 business days |
Carrier transit days are generally Monday through Saturday.
The estimated total delivery time of 7–12 business days includes both order processing and shipping transit time.
Delivery estimates begin from the date the order is placed and are calculated according to our processing and carrier transit schedules. These estimates do not include Sundays or applicable public holidays.
4. Shipping Cost
Free shipping is available on all orders with no minimum purchase requirement.
There are no standard shipping charges added to eligible orders at checkout.
5. Delivery Delays
Although most orders arrive within the estimated delivery window, occasional delays may occur due to circumstances outside our control, including:
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Carrier delays
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Severe weather
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Public holidays
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High shipping volumes
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Transportation disruptions
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Incorrect or incomplete delivery addresses
Delivery dates are estimates and cannot be guaranteed.
If your order is significantly delayed, please contact us so we can assist you.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours after shipment to appear in the carrier's system.
If your tracking information has not updated for 10 days or more while the package is in transit, please contact us at support@apiarygear.com so we can investigate the shipment.
7. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before submitting your order.
If an order is returned to us because the address provided was incorrect, incomplete, or undeliverable, we will contact you to arrange reshipment. Additional shipping costs may apply in these circumstances.
Apiary Gear is not responsible for delays caused by incorrect or incomplete address information provided by the customer.
8. Lost Packages
If your tracking information has not been updated for 10 or more days while the package is in transit, please contact us at support@apiarygear.com.
We will review the shipment with the carrier. If the package is confirmed to be lost in transit, we will arrange a replacement at no additional cost.
9. Packages Marked as Delivered
If tracking shows that your package has been delivered but you cannot locate it, please:
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Check around the delivery location.
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Check with household members or neighbors.
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Contact the local carrier or delivery office.
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Allow up to 1–2 business days, as some carriers may mark packages as delivered shortly before the actual delivery.
If you still cannot locate your package, contact us at support@apiarygear.com and we will assist you in reviewing the delivery information.
Apiary Gear is not responsible for theft or loss occurring after a carrier has confirmed successful delivery to the address provided at checkout.
10. Taxes, Duties, and Customs
Applicable sales taxes may be calculated and charged at checkout depending on your shipping destination and applicable regulations.
For international orders, where international shipping is offered, the recipient may be responsible for import duties, customs fees, taxes, or other charges imposed by the destination country.
Unless specifically stated at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the recipient.
11. Contact Us
If you have questions regarding shipping, delivery, or your order, please contact us:
Email: support@apiarygear.com
We generally respond to customer inquiries within 24 hours.